fbpx
×
Competition time - Upload your photos here
Learn More
×
Opening times

Open 9am-4:30pm Daily

Last admission is 30 minutes before closing

Lakeside Kitchen:

Open 9am-4:30pm

Hot food served until 3:30pm

Farm Shop:

9am-4:30pm daily

Contact us:

T: 01948 665 914

E: enquiries@alderford.com

Latest News

About us


Find us

Alderford
Tilstock Rd, Whitchurch
SY13 3JQ
///treetop.gear.visitors

Get Directions
Opening Times
Book

Your Ultimate Water Adventure Destination

Discover what water activities we offer and how to get involved. Including swimming, canoeing, paddleboarding & more in Shropshire!

Sign your waiver in
advance
Sign Here
Have some questions?
See if they’ve been answered
View FAQ's

Have some questions?
See if they’ve been answered

Plan your visit before you come by reading through our FAQs

View all FAQ
How do I book a table?

You can book a table by clicking here or call 01948665914.

 

Can dogs go over to the islands?

No. Unfortunately, dogs are not allowed on the islands unless they are a registered assistance dog or a guide dog.

What CAN and CANT I bring onto site?

You CAN bring:

  • Non-alcoholic drinks
  • A Picnic
  • Small shelter (no bigger than 3mx3m)
  • Umbrellas
  • Chairs & blankets

You CAN’T bring:

  • Alcohol
  • Speakers
  • Glass
  • Cutlery
  • BBQ’s

*Please note bag searches will take place upon admission

What is the maximum capacity for the islands?

The capacity for each of the islands is 8.

If you have more than 8 guests, you can book more than one island.

 

Do you have showers?

No, but we do have changing facilities.

Do you have any changing facilities?

Yes, we have outdoor changing cubicles.

Is the cafe dog friendly?

Yes, the café is dog friendly however we do ask that they are kept on the lead.

Do you serve Afternoon Tea?

We do serve Afternoon Tea daily in the café from 12-3pm. We do ask to pre-book 24 hours in advance, and we require a £10 deposit per person.

From the 27th of November to the 23rd of December, if you book Afternoon Tea, you will receive our Festive Afternoon Tea, which costs £22.50 per person.

You can book by clicking here or by emailing enquiries@alderford.com.

What time do you serve breakfast till?

Breakfast is served from 9am to 11:30am daily.

Do we offer camping or accommodation on site?

Unfortunately we do not offer any camping or accommodation onsite.

Please click here for information on nearby accommodation.

 

Can I purchase gift vouchers?

Yes, these can be purchased online by clicking on the ‘book’ button.

Do you do water quality tests?

Yes, we carry out a water quality test regularly, including Algae bloom tests.

The latest swim safety water quality results can be found here. 

What happens if you reach capacity? Will I still get in?

We do have a health and safety capacity in place. Should we reach this (which we do regularly) those without pre-booked tickets will not be able to get in.

Always book to come to avoid unnecessary journeys and upset

Do you charge for parking?

Yes, due to a large investment on the driveway & parking areas, we now charge for parking.

Parking fees are as follows:

Up to 3 hours – Free

Up to 4 hours – £3.00

All Day £5.00

 

Do you offer NHS/Blue Light/Military discount?

Yes we do! Only for activities & events, not in the cafe.

We offer a 10% discount for all NHS/Blue light badge holders and Military personnel.

Photo ID is required to obtain the discount.

You must contact us with your photo ID via an email to enquiries@alderford.com to book in advance or you can pay on the gate.

 

Do you do discount for disabled visitors and carers?

Yes, we offer 50% of one carer ticket. Only for activities & events, not in the cafe.

You must have proof of eligibility.

You must contact us via an email to enquiries@alderford.com to book in advance or you can pay on the gate.

You can read more about accessibility here.

What is your current lake temperature?

We update our temperature weekly on the Wild Swimming page which can be found here

Do you have any swim groups?

If you are on Facebook, please visit ‘Alderford Lake – Lake users community’ group. You will find many customers in this group who enjoy and welcome swimmers at Alderford.

What are your opening times?

Please see the right hand side tab.

Do I need to sign a waiver if I am just visiting for a walk?

Yes, all customers entering the Lake site will need to sign a waiver. Customers who are just visiting the Cafe or Farm Shop do not need to sign a waiver.

Why do I need to sign a waiver?

The waiver has been introduced for the safety of both customers and our employees. If you have visited us before you will remember we asked you to read the T&Cs at admissions and wear a wristband to confirm you have read this. We didn’t feel customers had a sufficient amount of time to understand the T&Cs, therefore by moving the waiver digitally, it enables visitors time to digest and understand the information. A copy of our waiver can be found here.

Where can I find your prices?

Please press the ‘book’ button where you can view all activities and prices.

Or view our full price list here.

I have booked a full day swim pass, what time can I arrive?

You can arrive anytime between our opening hours & spend as long as you want with us. Your pass entitles you to the full day. By booking your swim pass online this guarantees you entry.

Can I fly my drone?

Sorry, no.  We don’t allow any drone flying.

Do you offer fishing?

No, fishing is strictly forbidden.

Can I bring a picnic?

Yes, you can!

Please note, glass, metal cutlery and alcohol cannot be brought onto site.

Read more about what you can and can’t bring onto site here. 

Are BBQs allowed?

No, both gas and charcoal BBQs are strictly not allowed.

I am interested in attending the market as a trader, what do I do?

We are no longer running our Sunday Markets, however if you are interested in having a stall at Alderfest, please email info@alderford.com.

Do I have to wear a wetsuit?

Wetsuits are advised but not compulsory.

Do you hire out paddle equipment?

We hire out equipment between March-September.

Can I bring along my paddleboard?

Yes, we welcome paddleboards, canoes & kayaks. Please select self launch when booking.

Do you take cash/card?

We take both, but prefer card payments where possible.

Is there food and drinks available when I am there?

Our Lakeside Kitchen is open everyday from 9am – 4.30pm. Hot food is served until 3.30pm.

You can also enjoy food from our Lakeside Takeaway all day (weather dependant).

I havent tried open water swimming before can I still come along?

Yes you can, however, we would advise you speak to a coach first to assess your ability. Open water swimming is much different to indoor pool swimming.

You can read more about coaching here. 

Please read our terms and conditions.

Are there any toilets open?

Yes, we have a toilet block along with changing facilities.

Do I have to book entry and activities?

No you don’t have to book but we do recommend it to guarantee you entry, its faster and cheaper to book online.

You can book Activities & Events here!

Do you take bookings for swimmers/lake users?

Yes we do, please follow the book now button.

Can I book entry and activities?

YES! You can book in advance, please follow the book now button.

Are dogs allowed?

Yes, well behaved dogs are more than welcome. Please keep your dog on a lead, unless they have good recall. 

Dogs can swim in the lake however please ensure they are kept on a lead, unless they have good recall and keep them away from other lake users.

Layer 1