Frequently asked questions

  • What is the cost to visit?

  • General Admission
  • Adults £1
    Children 50
    Under 3s free
  • Lake users (includes admission)
    Swimmers, Kayaks, SUP & Canoes
  • Adults £5
    Children £3
  • Picnics
    (includes general admission)
  • £3 per person
  • Are dogs allowed?

Yes, well behaved dogs are more than welcome. Please keep your dog on a lead at all times. Dogs are welcome on market days. Please note, dogs are not allowed in the maize maze.

  • What are your opening hours?

Due to current covid restrictions, we have limited opening hours between 9am & 2pm daily. Our normal opening hours are 7 days a week from 9am – 4.30pm

  • I have heard about the dedicated early morning swim hour, can you tell me more about it?

This has now finished for the season. You can swim everyday from 9am – 4.30, no need to book, just turn up.

  • Do you offer evening swims?

We do not currently have any plans to open on any other evening at this time. Sam Holland from Wavelength swim school currently runs evening groups sessions in our lake. For further information on this, please contact Sam directly

  • Can I book to come to guarantee entry?

Unfortunately we do not take bookings, on arrival proceed to the admissions desk. If you are travelling far, please keep an eye on Facebook for the most up to date admission information.

  • Do you take bookings for swimmers/lake users?

No, you just turn up

  • Are there any toilets open?

Due to current restrictions, toilets are now closed.

  • I haven’t tried open water swimming before can I still come along?

Yes you can however we would advise you speak to a coach first to assess your ability. Open water swimming is much different to indoor pool swimming. Please read our terms and conditions.

Please note as of 4th November, due to current covid restrictions, swimming is now closed.

  • Can we come along as a family to paddle in the water?

Yes you can but please read our lake users terms and conditions first

  • Is there food available when I am there?

Please note as of 4th November, due to current covid restrictions, the Cafe is now closed.

Our Cafe is now open everyday from 9am – 4.30pm. Hot food is served until 3.30pm

  • Can I get a drink when I am there?

Yes, our ‘snug pod’ & cafe are open every day serving hot/cold drinks

  • Is your café open?

Please note as of 4th November, due to current covid restrictions, the Cafe is now closed.

  • Do you take cash/card?

We take both but prefer card payments where possible

  • Can I bring along my paddleboard?

Yes, we welcome paddleboards, canoes & kayaks

  • Do you hire out equipment?

Yes throughout the Summer season, please visit https://alderford.com/getpaddling/ for further information

  • Do I have to wear a wetsuit?

Wetsuits are advised but not compulsory, please read our terms and conditions for further information

  • Is your market every Sunday?

    Markets have now stopped for the time being due to covid restrictions

  • I am interested in attending the market as a trader, what do I do?

Please email info@alderford.com with details of your trade and a member of our team will be in touch.

  • Are BBQs allowed

No, BBQs are strictly not allowed

  • Can I bring a picnic?

Yes – please see the costs at the top of this page

  • When will the car boot sales be back on?

    Our Car boot sales will hopefully be back next year

  • Do you offer fishing?

No, fishing is strictly forbidden

  • Can I camp?

We do not currently offer camping at the Lake. For organised group camps of more than 30 people, please contact info@alderford.com

  • I bought a voucher to use in the café and it expired during lockdown, can I still use it?

Our Cafe is now open and if your voucher expired between March & September 2020 you have until December 2020 to use it. Thanks

  • Can I still swim on market days?

Yes all facilities are open as usual on market days.

If we haven’t answered your question, please feel free to contact us